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< Return to Support

Support

January 21, 2016 admin

Welcome to the Thrive Support page

Trouble Tickets can be submitted by:

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Sending an e-mail to:

Support@ThriveMES.com

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Create a Support Ticket Now

Click Here

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Calling

888-499-7772  ext. 3

< Return to RCM: Add Reason Codes

Reason Code Management: Add Reason Codes

January 11, 2016 admin

The following video tutorial will guide you through the process of adding reason codes.

< Return to Installation

Installation

January 11, 2016 admin

The installation videos will guide you through the process of setting up Thrive’s PLC and Tbox.

TboxPlc

< Return to Exporting Data

Exporting Data

January 4, 2016 admin

The following video tutorial will walk you through the process of exporting downtime and efficiency data for each line.

< Return to Planned Downtime

Planned Downtime

January 4, 2016 admin

The following video tutorial shows how to view planned downtime events on the dashboard.

< Return to Add Shift Periods

Add Shift Periods

January 4, 2016 admin

The following video tutorial will guide you through the process of adding shift periods.

< Return to Daily Digest Management

Daily Digest Management

January 4, 2016 admin

The following video tutorial will guide you through the process of setting up the daily digest e-mail. The daily digest is an e-mail sent daily or weekly with a synopsis of events for each line.

< Return to Operator: Splitting

Operator: Splitting Downtime

January 4, 2016 admin

The following video tutorial shows the process of splitting a downtime event in the operator interface.

< Return to Operator: Merging

Operator: Merging Downtime

January 4, 2016 admin

The following video tutorial shows how to merge two seperate events into a single event in the operator inteferface.

< Return to How-To-Videos

How-To-Video

January 4, 2016 admin

The How-To-Video links provide step by step tutorials on the features described.

Click a link to view the tutorial.

Want to see a video tutorial that isn’t listed?

Reply and submit video tutorial requests below:

 

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splenda

"A few months after installing the Thrive Downtime Tracking System"

we identified several key issues with our manufacturing line. Once corrected, our efficiency sky rocketed from 39% to 75%.

- Pat Kinnee, Splenda Continuous Improvement Engineer
Lassonde-Pappas-Logo-e1478325455634-min

"We're currently running 8% better than our budgeted throughput standards, "

so I consider it a win. Now we’re in a position where our other plants are interested in implementing the software.

- Pete Szelwach, Plant Manager at Lassonde Pappas and Company, Inc.
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"We've been using Thrive for about a year with impressive results. "

Changeovers that used to take 33 minutes now only take 23. With around two each day, that time really adds up. Before using the software, we were 20 minutes into our morning shift before lines started running, and we’ve cut it down to just 8 minutes. Overall efficiency has spiked from around 45% to an average of 60%. Seeing the data has really helped us create a culture of ownership and accountability. Everyone watches the measurements and does their best to make sure things are running efficiently, because they can see the impact. With the help of Thrive, we’ve had zero overtime during our busy season. That’s a company first! Now that we’re meeting production goals, we can be proactive and schedule time to take lines down for preventative maintenance.

- Rollie Everson, Maintenance Supervisor, Amsoil
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"We were ready to pay $250,000 for a downtime system when by accident we stumbled across Thrive MES on the internet"

“Not only did it offer everything the more expensive system did but it is a fraction of the price. We were even able to customize to our facility far within our budget.”

”After 2 years I was still able to teach them a few big things about the software that they didn’t know about. A recent major success they had was they were able to reduce their downtime by 17 whole shifts per year by making a small tweak in a process. Instead of stopping a machine to make a fabric slice for 1 minute, they slowed the machine down to make the slice while the machine was moving. They also noticed how much downtime changeovers caused so their scheduled department reduced their changesovers from 6 to 1 per week.”

- Steve Kaiser, Operations Manager, Sage Products

"Within 2 weeks their automated machines saw an increased efficiency by 20%"

by giving the operator real-time visibility, they took more ownership and responsibility for the machine’s output. As a result, it made the operator think twice about shutting down the line. ‘Can I correct this issue without shutting the machine down?

- John Batten, President, NHI Pullies Inc

"We've been able to cut our overtime by 60%"

as we identified that our change overs were the main source of downtime. Using this data to determine and implement solutions we were able to move from 12 hours shifts to 8 hour shifts. It also helped us reduce our quality issues by identifying sources of inefficiency.

- Mark Hennigan, Director of Operations, CHG
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"We are really happy with it and love the planned downtime function."

The planned downtime function immediately identified excessive breaks and created accountability for the line running. Management now has real-time data.

- Keith Frazier, Maintenance Supervisor, Skyline Steel
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"The real-time data"

in our break rooms and on our supervisor’s computers have created a real sense of urgency and ownership to improve our plant’s performance. You can’t argue with a 50 inch TV in the break room that updates every second.

- Jerry McConnell, Lineage Logistics
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