In the current era of economic globalization, diversity within a business can have a positive impact. As a result, many companies are working towards creating a more diverse workforce. Thrive has identified these ways diversity can be beneficial to your business’ success:
Productivity: A diverse workforce can benefit a small business in many ways, including the productivity of the workforce. Each employee will bring his or her own unique strengths and weaknesses, and this helps create a diverse mix of skills, strengths, and weaknesses. And when employees teach their skills to other employees, this in turn, increases each employee’s skill-set.
Positive business reputation: For a business to succeed, its reputation must be positive and strong. Since diversity is a key to success in a modern-day environment, having a diverse small business can aid future employees to choose your business, and for future customers or clients to favor your company over others. The likelihood of positive “word of mouth” between customers is more likely if your company has a positive reputation and brand image.
Higher Morale: Giving employees the opportunity to work with people that bring different skills and views to the table helps them recognize that everyone is important for different reasons. When diversity is managed well and employees are subject to cross-cultural diversity and inclusion training, the result is that all people feel validated and considered important no matter their differences. Feeling valued improves the morale of each worker and promotes positivity in the workplace.
Global Impact: In an increasingly globalized world economy, workforces that are culturally diverse can help companies expand their business in worldwide markets. Being able to communicate effectively in different parts of the world is a key benefit, as well as knowing how to create relationships and understand the cultural nuances and differences in doing business in foreign countries. With a workforce that understands these concepts, you create the opportunity to effectively develop your business in a global market.
Community Relations: With a trend towards diversification, many communities are becoming increasingly culturally diverse. It is important that companies recognize this and mimic the communities that they serve. For example, companies need to be able to communicate effectively with customers and understand their needs, no matter the customer’s language or culture. Having people on staff who have the background and skills to do so are vital to an organization. Communities and customers also prefer to engage with companies that employ people that are similar to them. For this reason, hiring and managing employees with diverse cultures is an advantage in a competitive market space.