Change the Way People Work

Transcription

Ron Heiskell, President of ReducedEffort, addresses his biggest challenge in reducing changeover downtime – changing the way people work. Operators grow accustom to the way they’ve been trained and so implementing a new process may be difficult. To avoid paradigm paralysis, Ron suggests videotaping the changeover and having the changeover operators watch the video. By doing this the operators will begin to see different ways they can work if they focus on reducing their efforts. In addition, by changing the way people think about their work and give them a different vantage point to view the process, the way they work will automatically change.

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